Política de privacidad

At CoreMedic™, your privacy is our priority. We are committed to protecting your personal information and being fully transparent about how we collect, use, and protect it. This Privacy Policy applies to all interactions with coremedic.com and our services.

By using our website or making a purchase, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you visit or purchase from CoreMedic™, we may collect the following types of personal information:

Contact & Order Details: Your name, billing and shipping address, email address, and phone number.

Payment Information: Credit/debit card details and transaction information. All payment data is processed securely and we do not store your full card details.

Account Information: Username, password, and account preferences if you create an account.

Transaction History: Products you browse, add to cart, purchase, or return.

Device & Usage Data: IP address, browser type, device identifiers, and how you interact with our website — collected automatically via cookies and similar technologies.

Communications: Any messages you send us through customer support or email.

2. How We Use Your Information

We use your personal information to:

— Process and fulfill your orders, including shipping and returns
— Send order confirmations, tracking updates, and account notifications
— Provide customer support and respond to your inquiries
— Send marketing emails and promotions (only if you opt in — you can unsubscribe anytime)
— Show you relevant ads on other platforms based on your browsing activity
— Detect and prevent fraud and protect the security of our store
— Comply with applicable legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share it only in the following circumstances:

Service Providers: With trusted third parties who help us operate our store — including Shopify (our platform), payment processors, shipping carriers, and analytics tools. These parties are bound by confidentiality obligations.

Marketing Partners: With advertising platforms (such as Meta and Google) to show you relevant ads. You can opt out of personalized advertising at any time.

Legal Requirements: When required by law, court order, or government authority.

Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Powered by Shopify

CoreMedic™ is built on Shopify's platform. Shopify may collect and process certain data about your interactions with our store in order to provide and improve our services. For more information about how Shopify handles your data, visit privacy.shopify.com

5. Cookies

We use cookies and similar tracking technologies to remember your preferences, keep items in your cart, analyze site traffic, and deliver personalized ads. You can control cookie settings through your browser at any time. Note that disabling cookies may affect certain features of our store.

We respect the Global Privacy Control (GPC) signal. If your browser sends a GPC opt-out signal, we will treat it as a request to opt out of data sharing for that device and browser session.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy — including maintaining your account, complying with legal obligations, and resolving disputes. When your data is no longer needed, we securely delete or anonymize it.

7. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us immediately and we will delete it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When transferring data outside the European Economic Area (EEA) or United Kingdom, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) as required by applicable law.

9. Your Rights

Depending on where you live, you may have the right to:

— Access the personal information we hold about you
— Correct inaccurate information
— Delete your personal information
— Port your data to another service
— Opt out of the sale or sharing of your data for targeted advertising
— Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at support@trycoremedic.com We will respond within a reasonable timeframe as required by applicable law. We will never discriminate against you for exercising your privacy rights.

10. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you not to share sensitive information through unsecured channels.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. When we make updates, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

CoreMedic™ Customer Privacy Team
Email: support@trycoremedic.com